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Field Support Engineer
Vaša náplň práce- Installation and Maintenance of Radio Telecommunication Network:
- Assist in the installation and maintenance of our radio telecommunication infrastructure.
- HW and SW Troubleshooting on Telecommunication Sites Across Slovakia:
- Support in troubleshooting hardware and software issues to ensure network performance.
- Basic Care and Maintenance of IP Network Elements:
- Help with routine checks and upkeep of IP network components.
- On-Site and Remote Support:
- Provide support on-site and remotely to resolve technical issues with guidance from senior technicians.
- Work with the Ticketing System, Technical Support to the Customer:
- Learn to manage support tickets and offer technical assistance to customers.
- Participating in the Technical Preparation of the Roll-Out Operations:
- Assist in the planning and execution of network roll-out operations.
- Creating and Maintenance of Technical Documentation:
- Help generate and maintain technical documentation.
- Contributing to Commissioning & Integration Operations & IP Migration:
- Participate in commissioning, integration, and IP migration processes under supervision.
- Participating in the Hotline 24/7:
- Be part of our 24/7 support team, providing assistance with senior guidance
Váš profil- Good understanding of radio telecommunication networks.
- Electrical certificate – at least paragraph 21 (Electrician) required, graduate in the field of radio telecommunication advantageous.
- Interest in hardware and software troubleshooting.
- Willingness to learn about IP network elements and their maintenance.
- Ability to provide support both on-site and remotely.
- Willingness to participate in 24/7 hotline support.
- Excellent communication and teamwork skills.
- No prior experience required; training will be provided.
Naša ponuka- Salary range: 1800 € gross / monthly
- Flexible benefits system package (500 € per year):
- You can choose which would fit your individual needs better, e. g. pension, health insurance, wellness activities, additional medical checks, sport, cultural events etc.
- Opportunities for professional growth and career advancement.
- Comprehensive training and continuous learning opportunities.
- A supportive and innovative work environment.
- The chance to work with advanced technology and systems.
- Flexible working arrangements to promote work-life balance.
- Assist in the installation and maintenance of our radio telecommunication infrastructure.
- Support in troubleshooting hardware and software issues to ensure network performance.
- Help with routine checks and upkeep of IP network components.
- Provide support on-site and remotely to resolve technical issues with guidance from senior technicians.
- Learn to manage support tickets and offer technical assistance to customers.
- Assist in the planning and execution of network roll-out operations.
- Help generate and maintain technical documentation.
- Participate in commissioning, integration, and IP migration processes under supervision.
- Be part of our 24/7 support team, providing assistance with senior guidance
- Good understanding of radio telecommunication networks.
- Electrical certificate – at least paragraph 21 (Electrician) required, graduate in the field of radio telecommunication advantageous.
- Interest in hardware and software troubleshooting.
- Willingness to learn about IP network elements and their maintenance.
- Ability to provide support both on-site and remotely.
- Willingness to participate in 24/7 hotline support.
- Excellent communication and teamwork skills.
- No prior experience required; training will be provided.
Naša ponuka- Salary range: 1800 € gross / monthly
- Flexible benefits system package (500 € per year):
- You can choose which would fit your individual needs better, e. g. pension, health insurance, wellness activities, additional medical checks, sport, cultural events etc.
- Opportunities for professional growth and career advancement.
- Comprehensive training and continuous learning opportunities.
- A supportive and innovative work environment.
- The chance to work with advanced technology and systems.
- Flexible working arrangements to promote work-life balance.
- You can choose which would fit your individual needs better, e. g. pension, health insurance, wellness activities, additional medical checks, sport, cultural events etc.
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