Collections Analyst Bratislavský kraj

Collections Analyst
Bratislava
Bratislavský kraj, Slovenská republika

Náplň práce, právomoci a zodpovednosti

This individual will be responsible for coordinating and following through on collecting payments, collection plans, reducing past due, bad debt exposure, and other quantitative targets, by performing portfolio management activities for customer base of key accounts. Attention to detail, organization, and multi-tasking capabilities are vital to being successful in this role.

Responsibilities

Initiate collection calls to customers

Resolve client billing problems

Identify issues contributing to account delinquency

Review and monitor assigned accounts and all applicable collection reports

Provide timely follow up on payment arrangements and customer requests

Make recommendations to management regarding customers to be placed on hold or sent to collection

Research and resolve customer deductions

Maintain and document communication with customers

Prepare reports for management

Review credit limits for new and existing accounts

Zamestnanecké výhody a benefity

Požiadavky na zamestnanca

Úroveň vzdelania

stredoškolské s maturitou

Osobnostné predpoklady a zručnosti

Qualifications

Required

3-5 years of experience in a collection’s role in a commercial environment

Proficient with Microsoft Excel at an Intermediate level or above (VLOOKUP, Pivot Tables, etc. )

Strong verbal and written communication skills, customer service focused

Preferred

Basic knowledge of accounting principles

D365 or similar ERP accounting application experience

Knowledge or experience working with Excel specifically (Vlook up and pivot tables)